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Refund & Exchanges

Micsell strives to ensure that you are 100% satisfied with your purchase. However, if for some reason you are dissatisfied with the product, you can return them to us within 3 days of the order being delivered to you, and you should contact our customer service before making a return.

If you change your mind about any items purchased you can return them to us within 7 days of the order being delivered to you, provided:

The items must be in good condition and resalable (and there are no signs of transfer of any stains);

The Items have all tags attached and are returned with correct despatch and order information.

We will refund the price that you paid for the Items taking into account any discounts or promotions applied when you purchased the items. The refund will not include any delivery charges you have paid. All refunds will be made using the same method of payment you used to purchase the Items.

The above does not affect your statutory rights.

Please note that this policy only applies to items you have purchased on the Sites. For Items purchased from other sources, you will need to check the returns policies of the applicable source.